This Privacy Policy explains how Udaan Sewa Pvt. Ltd. (“Udaan Sewa”, “we”, “our”, or “us”) collects, uses, stores, and protects the personal information of individuals (“you”, “your”, or “users”) who visit or interact with our website.
By accessing or using the Udaan Sewa website (https://www.udansewa.com/), you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy.
We collect personal information that you voluntarily provide to us while using our website, such as when you:
We may also automatically collect non-personal data such as your IP address, browser type, device information, operating system, referral source, and website usage analytics to help us improve your browsing experience.
We use your personal information for the following purposes:
You may choose to opt out of promotional communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
Payments made through our website are processed via trusted third-party payment providers such as banks, ConnectIPS, Visa and MasterCard card networks, and popular local e-wallets (for example eSewa and Khalti).
Udaan Sewa does not store or access your full payment card details. Please refer to your chosen payment provider’s privacy policy for more information.You can view their individual privacy policies here:
Udaan Sewa uses cookies and similar technologies to:
Cookies are small data files placed on your browser. You can choose to disable cookies in your browser settings; however, doing so may affect certain features or functionality of our website.
We take appropriate technical, physical, and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, or disclosure.
Your personal data is securely stored on protected servers. Only authorized staff and system administrators have access to your information, and all are bound by strict confidentiality obligations.
Udaan Sewa does not sell, rent, or trade your personal information. However, we may share limited information with trusted entities under specific circumstances:
All partners and vendors are required to handle your data in accordance with privacy standards equivalent to this policy.
Udaan Sewa website and services are intended for individuals aged 18 years and above.
We do not knowingly collect personal data from minors. If we discover that a minor has submitted personal information without parental consent, we will promptly delete such data.
Our website may include links to third-party websites such as airline companies, hotel portals, or other partners.
Udaan Sewa is not responsible for the privacy practices, content, or data security policies of these external sites. Please review their respective privacy policies before providing personal information on those platforms.
You have the right to:
To exercise these rights, you can contact us using the details provided in the “Contact Us” section below.
If you request account deletion, we will remove your personal data from our active systems. However, certain information may be retained as required by law, for fraud prevention, or for legitimate business purposes.
Udaan Sewa may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
When updates occur, the “Revised” date at the top of this page will be updated.
We encourage users to review this page regularly to stay informed about how we protect your information. Continued use of our website after any changes will signify your acceptance of the revised policy.
This Privacy Policy is governed by the Privacy Act 2075 of Nepal and other relevant laws of Nepal.
Any dispute arising from this policy shall be subject to the exclusive jurisdiction of the courts of Kathmandu, Nepal.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Udaan Sewa Pvt. Ltd.
Chabahil, Kathmandu, Nepal
📧 Email: info@udaansewa.com
📞 Phone: +977-9851364847
